Privacy Policy

Last Updated: 06 January 2025

This Privacy Policy describes how Curve Society LTD (“we”, “us”, or “our”) collects, uses and protects your personal information when you use our website or services.

1. Information We Collect

We collect personal information that you provide directly to us when you:

Place an order on our website
Contact our support team
Subscribe to updates or marketing emails
Create an account or fill out forms

This information may include:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers such as Shopify Payments)

We also automatically collect certain data when you visit our website, such as:

IP address
Browser type
Device information
Pages visited and interactions

We use cookies and similar tracking technologies to improve user experience and website performance.

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Send order updates and confirmations
Improve our website and services
Prevent fraud and ensure security
Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

Payment processors
Shipping and fulfilment partners
Email and marketing service providers
Analytics and website tools

All third parties are required to protect your information.

4. Cookies & Tracking

We use cookies to:

Improve site functionality
Understand user behaviour
Enhance the shopping experience
Support marketing and advertising

You may disable cookies through your browser settings, but some features may not work properly.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfil your orders
Comply with legal obligations
Maintain business records

After that, your data is securely deleted or anonymised.

6. Data Security

We use industry-standard security measures to protect your information.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (UK Customers)

Depending on applicable UK data protection laws, you may have the right to:

Access your personal data
Request correction or deletion
Opt out of marketing communications
Request a copy of your data

To exercise your rights, contact us at:
📧 support@curvesocietyleicester.com

8. Children’s Privacy

We do not knowingly collect information from individuals under 18.

If we become aware of such data, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 support@curvesocietyleicester.com
📍 27 Granby Street, Leicester, LE1 6EJ, United Kingdom

Company Information